Posts Tagged ‘Blogging’

PostHeaderIcon Blogging Points for Starters

Livvie MatthewsBlogs, short for web logs, are very easy to start, they generally don’t require a great deal of technical knowledge, and should be updated frequently. Blogs can also increase traffic to your site. Search engines love blogs due to the constant change in content!

There are many free blog sites for starting your blog. You can also do a Google search for free blog sites. Here are three to get you started:

http://www.Wordpress.com 

http://www.Wordpress.org (used by Write Business Blog)

http://www.Blogger.com

http://www.Movabletype.org/ (for movable type blogs)

Take some time to research some existing blogs to get a feel for how you would like your blog to look and what you would like your blog to do. Contact the blogger on some sites you like and ask them the likes and dislikes of how their blog program works. Also post the same question on a few message boards for their responses.

Some features on the blog sites are different and knowing the differences will help you make the choice that will best work with what you want your blog to do.

In designing your site, take time in choosing your colors and theme. There are predesigned templates and many different themes to choose from or you can create your own.

When creating and writing your content, make it interesting by adding your own personality and enthusiasm to your posts. Write like you’re talking to a person who’s right beside you.

Once started, be sure to promote and market your blog. Do a search for Blog Directories for places/sites to promote/list your blog.

One of the big blog search sites is http://www.blogsearch.google.com. This site lists most any type blog for any interest…business, industry, personal blog, etc.

Here are two more to get you started:

http://www.bloglisting.net/

http://www.blogtoplist.com/

You can also post your blog in groups and on message boards…be sure to include your blog link in your e-mail sig (signature).

Marketing your blog will take some time, but updating your blog frequently and being persistent will put you on the blogging road to success.

Remember: You are unique. There’s only one you, so share your information written in your unique personality!

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PostHeaderIcon Social Media: 4 Tips On Keeping Your Focus

Social Media MarketingWith all the buzz about social media, social networking, and other social sites, it can get very frustrating not to mention distracting. 

Social media is a great marketing tool, but be careful. It is about being social yes…but you must keep your focus.

 Facebook has many distractions. Applications, games, surveys, sending cards and flowers, joining different groups…etc. Twitter can be distracting as well with all the tweets coming through, applications, responses, direct messages… etc

 I’ve witnessed this first hand. There can be so many things to try to do, applications to try, posting on Facebook and Twitter, creating a profile for LinkedIn and just the day to day “to dos” in addition to so much to learn. 

This is one of the main questions asked, “How much time will I have to put into social media”? The answer depends on what you want to accomplish and yes, you will have to spend some time with update, responses, and blog postings.

How focused you are can determine if it’s a lot of time or just the right amount of time needed.  

Here are a few tips:

 1. Determine your focus: Always stick to your core messages and values. Make sure your posts reflect those messages and values. The general rule is 80%-90% business and 10%-20% personal. 

2. Make a list: Write down what you want to accomplish today, this week, this month. Break it down into “do-able” sizes and cross them off as you complete them. There’s something about seeing a list with accomplishments marked off that keeps the energy flowing.

 3. Set your timer: Allow specific items a specific amount of time to get accomplished. When the timer goes off, wrap it up and move to the next item. If you’ve time it right, hopefully the item is complete, but if it’s not, it’s well on it way to completion when addressed the next time.

4. Allow times for breaks: This can be one of the most look over items. Stop what you are doing, walk away from your desk and on to your porch or deck. Take a few deep breaths of fresh air. If you can’t go out at the moment, if there is a window near your desk, just turn away from your desk and enjoy the view outside your window.

 All through the summer I’ve enjoyed watching several humming birds flying around the hanging basket near my computer room window.

Following through on the suggestions mention above will help with your time.  As your blog and your social sites grow, more responsibilities may come into play.  You can always outsource to a third party as few or as many of those responsibilities as needed for you to be able to concentrate on getting your content out.  

These are just a few things to help you keep your focus. What can you add to the list?

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PostHeaderIcon Online Reputation Management: Worried About Negative Comments If You Use Social Media?

Online Reputation ManagementDo you know what your patients are saying about you? How about past employees- what are they saying about you, your practice, or other team members?  Are you aware what your competitors are saying? Do you have someone actively “listening” to what’s being said about your practice? 

 A concern often voiced when discussing creating online communities or social media marketing is “What if someone makes a negative comment” or Aren’t we opening ourselves to criticism?”  Their concern is if someone makes negative comments it will harm their business and their reputation. 

Like building your practice, building relationships and a good reputation through credibility and trust takes work, commitment, and time.  As we know, this brings in more new patients and opportunities (through referrals), more treatment acceptance, and ultimately more revenue. 

News, especially bad news, has always traveled fast.  Add to that the Internet, cell phones, instant messaging, and texting and news is now traveling at the speed of light and the news is, geographically, all over the place. 

First, we have to remember, there’s a good possibility negative comments have already been made at one time or another.  In the community, to a neighbor, to a friend or family member, or even a call back to the office after a procedure.  But unless it was a call back to the office, you usually weren’t even aware anything negative had even been said and never had the opportunity to address the issue.  

Negative comments not addressed can grow and can lead to damaging the practice’s reputation, lost opportunities, and less revenue. 

A simple way to initiate and monitor your Online Reputation Management:

  • Set up Google and Yahoo alerts for your brand – your name, your practice name, and the names of key employees 
  • You can also set up alerts for your competitors
  • Use Technorati for tracking your brand in case the post was in someone’s blog 

Note:  The above items mentioned are for simple monitoring for practices without a major or ongoing problem with negative comments and issues. There are companies that specifically monitor businesses brands and go much deeper into Online Reputation Management.  

For the most part, people give very good reviews.  Of course there are always the exceptions to the rule.  Often times complaints can show a practice an area that needs to be improved resulting in better patient services and better patient relations. 

Online Reputation Management allows you to watch your brand, follow what’s being said about you, and allows you to address any negative as it happens.  

This is not to be confrontational, argumentative, or offensive, but rather seen as an opportunity to resolve a negative situation in a positive manner.  It’s not really a question of “What if there’s a negative comment”, but rather the real question is “How will we address negative comments and issues”.

Social media platforms allow you the unique opportunity to address the negative and turn the negative around into a positive.  Even if you aren’t able to resolve the situation (and sometimes you can’t) your online viewers will see you didn’t try to avoid the situation.  Instead the viewers will see you value your patients experience in your office and the positive manner in which you tried to resolve the situation.  Oh, and don’t be surprised if your viewers also come to your defense! 

Online Reputation Management, when used correctly, is just another positive element of social media.

Have you had any negative comments that you were made aware of with social media?  What steps did you take to resolve the situation?

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PostHeaderIcon Social Marketing: Time Saving Shortcuts

Which WaySocial meda is a powerful marketing tool, but if you’re not careful it can be time consuming and can become overwhelming.

Invitations to connect, invitations to events, join this group, attend this meeting, use this application and the list goes on and on.  It’s no wonder after awhile many social marketing sites just sit there gathering virtual dust.  The key?  You must learn to stay focused.

When first entering the social arena, you might only want to join one of the social platforms, maybe Twitter or Facebook.  Then as you get comfortable with that platform, move on to the next.

But if you’re going to be or are already using several of the social platforms, there are some short cuts you can use to help on days when you’re pressed for time.

The biggest time saver for social marketing is to automate using the  following: 

  • Schedule Tweets to post in the future using HootSuite.com or SocialOomph.com
  • Write and pre-load your Blog content
  • Set up searches and alerts
  • Link up feed content to RSS Feeds
  • Create email autoresponders
  • Use plugins like Tweetmeme.com for viewers to be able to “Tweet This”

The “Lists” you can create in Twitter help you follow certain people easier and your lists can be added to HootSuite making it much easier to locate certain people you like to RT or respond to.

These are just a few time saving shortcuts but whenever possible, take a few hours a week to maintain your social platforms for making contacts and building those all important relationships.   This is social media so the more posts and tweets are seen,  the better.  Remember, it’s all about connecting, engaging, and communicating.

What time saving shortcuts can you share?

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PostHeaderIcon Social Media: Revolutionizing Marketing In 2010 And Beyond!

2010 is being called the “Year of the content” and all indications say Social Media will be even bigger than it was in 2009.  
 
If you are already using social media sites, it’s time to rev them up a bit, but if you haven’t started using social media, it’s time you got started.  You can’t afford to be left behind or miss out on this revolutionary new marketing tool to help establish your credibility and trust, build profitable relationships, and become an expert in your area of expertise while increasing your online visibility!
 
Twitter, Facebook, LinkedIn, and You Tube are considered the 4 top social media sites, but there are also many others.  Plus as mentioned earlier, your blog…the hub of your social media program.
 
Here are a few Social Networking “Ground Rules” to help get you started or help further your journey:
 
1. Social Media/Networking requires “active engagement”:  You can “talk” with your followers on these site.  It opens doors to contacts you may not have had the opportunity to connect with using traditional marketing.  Here is where you start to connect and build relationships.
 
2. Join several of the Social Networks, but only focus your time on 3 possibly 4: You don’t want to spread yourself too thin.  Again, social media can be quite distracting and overwhelming at times unless you focus your efforts and focus your time.
 
3. Choose your friends selectively and strategically:  It’s the quality of the group not the quantity. 
 
4.  Build out your profiles completely: In addition to your business accomplishments, make sure you include something personal in your social media profiles, after all these are “social” networking sites.  I end mine with “Mom of 3″.  If on LinkedIn, make sure you fill out your “Summary” portion.  It’s your “front page” opportunity!
 
5.  Avoid agressive marketing tactics:  Social media networking sites are for building relationships, not for making sales.  The consumer is in control.  Relationships first…business second!
 
6. Establish a Routine:  Create a routine and stick with it.  It needs to be what you feel comfortable with, but at the same time, you need to go “outside the box”.  Blog 2-3 times a week, read others blogs in your niche and comment on them, write articles, Tweet and post status updates on Facebook about your articles, blog posts, and other useful information, add quotes, and engage and comment on Twitter and Facebook. 
 
7.  Consistently add value and great content:  Share great content and your expertise.  Let people know you are there to help, ask what problem are the having that you can help solve.  Let them know you not only have their solution, you are their solution!  Your name is the one you want them to think of when they need your services or product.
 
8.  Above all, be professional, personable, and genuine:  Transparency and authenticity- A strategic key: Whatever is done must be done with quality! 
 
Summary:  Don’t forget WHY you are Social Networking in the first place.  You are in business, remember, you have something to offer.  As noted social media can be distracting and overwhelming.  Remember your goals and your objectives.  Stick to your game plan. 
 
Remember:  You are developing profitable relationships.  Everything you do should have a strategic intent. 
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