WriteBusiness.net Online Blog

Ever wondered about privacy issues with Facebook?   Or maybe you’re a Twitter fan and question Facebook’s credentials for doing business.    Have you tried Facebook only to say “I don’t get it”, or “This isn’t working for my business”.  Then this information might be just what you need.

This article from Mike Stelzner of Social Media Examiner gives 3 Reasons Facebook Trumps Twitter for Business.  In it Mike demonstrates, step by step, how to create lists on Facebook and how to set your privacy settings for who sees what posts. 

How about you, have you set your privacy settings or created lists on Facebook?

Technorati Tags: Creating Lists on Facebook, Facebook for business, Facebook for Lists, Facebook privacy, Facebook settings, Internet Marketing, Livvie Matthews, Mike Stelzner, Using Facebook Lists

Opportunities abound with social media.  Social media platforms, social media strategies, social media marketing, but often it’s hard to get your message noticed.

Brian Rice of Social Media Today says:

…the question is how business owners can get themselves noticed without getting themselves marked as spammers.

In his post 5 Things You Should Do in Social Media to Get Heard Brian gives 5 easy to follow tips for getting your message noticed and heard. 

My favorite is the 1st one: Keep Your Message Simple.  I’m a big believer in keeping it simple.  Never underestimate what your audience knows…keep it basic.

Brian ends by saying “Social media is an art.  And like any other art, the more you practice social media the better you will become!”

Which one is your favorite?

 Keep being social!

Technorati Tags: engaging social media, Get your message heard, Internet Marketing, Livvie Matthews, Social Media

Social media allows for something that’s never been available to businesses using traditional marketing in the past.  Social media allows you to connect…to talk…to create…an ongoing dialogue with your target audience!

Unlike print ads and direct mail outs that are static and limited in their information or even networking events that are one time meetings…social media allows you to “talk” with your audience…24/7.

This creates incredible opportunities to be visible and responsive to your market!

Your social platforms, Twitter, Facebook, YouTube, LinkedIn, and Blogs, allow you to present information to your patients they may not have known before.  Plus it presents the opportunity for them to connect with you and your staff.  You become real.

All the procedures you have available in your practice…articles of interest written by your or other dental professionals…”How to” information…local and national events happening that you are participating in …and what community services you and your team are a part of.   You can even create your dental video’s and post to your platforms.

If you are collecting email addresses through your social platforms, what about creating your online seminar’s  or video for specific procedures of interest – you already have your audience!

The biggest problem with traditional advertising – your telephone book ad’s, magazine ads, direct mail-outs – is there is no interaction between you and the potential new patients.

Using social media, you have the amazing opportunity to speak directly with your patients and perspective new patients AND be responsive to them by answering their questions and/or responding to their posts…joining in on the conversations.

Through your social media marketing strategies and platforms, you have an ongoing representative marketing your practice…24/7…creating credibility for you and your practice…gaining their trust…and building profitable relationships.  You’re REAL…they’ve gotten to KNOW you! 

In the mean time, if anyone they know has a dental problem…who do you think they are going to recommend and refer to??  You!  All because …you know how to draw new patients to you instead of driving them!

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Would you like to learn more about using Social Media to increase your online visibility, build profitable relationships, and grow your practice?  My name is Livvie Matthews and I help dentists learn how to leverage the incredible marketing power social media presents for your practice, treatment acceptance, and for your bottom line! I invite you to visit my website and sign up today to receive my Free Social Media Report http://bit.ly/5Pi0hl. Visit my Blog http://www.WriteBusiness.net/blog

Technorati Tags: Dental Marketing, Draw patients, engaging social media, Livvie Matthews, Patient Relations

Working in a dental office presents many challenges…daily, you could even say…hourly!  One of the biggest challenges is making certain your patients know you care because they don’t care how much you know, until they know how much you care!

We had a dad bring in his young daughter today for several procedures.  As it turned out we needed to refer her to Pediatric.  Due to the procedures needed, their front desk person said they would have to work up a time frame and they would call the dad. 

The dad had to come back to our office later for the  band and loop to take to the pedo office and when he came in we could tell he was upset.  The pedo office had called him, the phone call had not been a good experience at all (first impression), and to make matters worse it was going to be August before she could be seen for a consultation!  

His daughter was upset this morning, he was upset because his daughter was upset, and to make matters worse, he had a bad experience on the phone with the pedo office regarding his daughter.  What do you think his impression was of that office?  And more importantly ~ what was his impression of our office for referring his daughter to them?

If you work in the front office you know what came next.  I got on the phone with the pedo office, spoke with their office manager, relayed the circumstances,  asked her to ”smooth” their first impression,  and worked out an appointment for the daughter to be seen this Tuesday.  Now what do you think the dad thinks of our office? 

In just a few short minutes we positioned ourselves as caring in several ways: 

• We let him know it matters and we care about his daughter and her well being
• We let him know it matters and we care about his inconvenience and his feelings
• We let him know it matters and we care about his experience in our office AND his experience in offices we refer to

In short, he now knows…we care.

What are some things you do in your practice to let your patients know…you care?

Technorati Tags: Building Business, caring dentists, Livvie Matthews, Patient Relations

Social Media Examiner is an excellent source of information for using all the social platforms.  This article written by Cindy King is another good example. 

In her article, 5 Simple Steps to Getting On Twitter,Cindy says: “Twitter is one of the social media tools most businesses want to learn about” and  walks you through, step by step, to setting up your Twitter account.  Read and enjoy Cindy’s article.

Have you created your online presence for your business? Twitter is just one of several social platforms for increasing online visibility, establishing trust, and building profitable relationhsip that ultimately leads to increased sales of your products and services.

Technorati Tags: Livvie Matthews, Setting up Twitter, social media marketing, Social Media using Twitter, Steps for setting up Twitter