Archive for the ‘FollowUp Mktg.’ Category

PostHeaderIcon Internet Marketing: What’s Your Little Orange Card?

Saturday when I went to our mail box, we had a post card from our mortgage broker.  What’s so unusual about this you might ask?   

My husband and I refinanced in 2003 using the same mortgage broker from the  original purchase in 1996.   Every 3 months like clock work, we receive a “little orange card” in the mail from our mortgage broker.  Did you get that we had used him in 1996 and refinanced with him in 2003? 

Just since refinancing alone, we’ve received one of his ”little orange cards” every 3 months (like clockwork) for 6 YEARS, that’s 24…little orange cards!

Each time the card contains a piece of interesting information.  It may be mortgage information, family information, community information, or even a cute  story, but no matter what it contains, he always bring the information back in some way to purchasing or refinancing a home.

Many of the times when we receive them, I just glance at it and throw them away.  But whenever I see the “little orange card” in our mail box, I know who sent it and what it’s about…just from the color of the card! Now that’s branding!

Does it matter that I don’t always read the information…no, but I still know who it’s from.  Does it matter that it sometimes goes straight into the trash…no, but I still know who it’s from. 

Does it make a difference that we even receive this “little orange card”…you betcha it does, because when we got ready to refinance, who do you think we got in touch with…the fellow sending us the “little orange card!”  We’ve also referred several people to him, including our daughter.

Why did we contact him or send him referrals?  Because he had taken the time to build a relationship with us.  We had come to recognize his name, he had built credibility, and we trusted him.

How about your business?  What is it about your business that set’s you apart from the rest?  Could your clients know just by the color of a post card that you were sending them information? It doesn’t have to be through the mail, what about your e-mail, your posts, your information…is there anything about it to set you apart?

What about frequency?  How often are you contacting your clients, your mailing list, your prospects?  Like clockwork, we receive the little orange card every 3 months…4 times a year, year after year.

Our mortgage broker knows, especially in today’s market, it’s critical you keep your name and targeted marketing content in front of your client/patients and prospects! 

By being consistent and persistent in sending out the little orange cards, he has become the “go-to” person for his target audience.  He not only has their solution, he IS their solution.  What about you and your business?  What’s your …Little Orange Card!

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PostHeaderIcon Follow Up Contacts – Commerical Freelance Writing

Follow up contacts are by far much easier to initiate than cold calling due to the fact the people you are contacting already know or have heard about you from the initial contacts made. This means:

1) You aren’t having to spend as much time to initiate the contact
2) You already are known by the business/person you are contacting
3) Your name is in front of them again if they need you
4) Each contact is another step in building and strengthening your relationship with the person you are reaching

Make sure when you are making either initial or follow up contact that if someone asks you to follow up at a certain time, you make a note on your calendar, in MS Outlook , or wherever you keep your appoitnments, especially if these people ask you to “touch back with them in a couple of months” if you hadn’t heard from them. Then make sure you contact them at the appointed time. I’ve had contacts that actually thanked me for remembering to contact them!

Key lession to learn: Initial contacts are needed obviously, however follow up contacts can offer even greater rewards!

Keep up the contacts!

PostHeaderIcon Look Out! Is Your Business on Auto-Pilot?

First there was the fax-on-demand…information received instantly by using a fax machine. Then the Internet evolved into the use of e-mail, producing email-on-demand with the use of autoresponders.

An autoresponder is just what the name implies. It is an auto response that is programmed to automatically deliver a specific message upon receiving the request.

Autoresponders allow your business to be operational around the clock 24 hours a day – 7days a week – 365 days a year. A good example is the Customer Service link provided on so many web sites.

Once you have sent your question or comment to the Customer Service link, you receive an auto-reply message acknowledging receipt of your message.

Autoresponder messages can by used in a variety of ways delivering your strategic information instantly to your targeted viewer /audience. Newsletters, sales information, free reports, even ecourses, articles and tutorials are just a few of the ways autoresponders can be used effectively.

Follow up is critical to keeping your name, service or product in front of your prospects and clients.  Autoresponders allow you to deliver your follow up messages automatically, specifically, and most importantly…timely, to your target audience!

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